Témoignages des clients sur les locations en Toscane
Excellent 8325 Témoignages des Clients4.7 /5
Une excellente façon de commencer à planifier un voyage en Toscane, Italie, est de consulter les diverses observations et commentaires de clients précédents qui ont loué ici une maison de vacances.
Après le voyage, chaque client est invité à évaluer les divers aspects de l'hébergement et à écrire un commentaire général sur son expérience afin que nous puissions le publier en ligne. Pour voir les notes pour chaque catégorie, cliquez sur le lien intitulé «Évaluation de la maison en détail».
Si vous envisagez de passer vos prochaines vacances en Toscane, nous vous conseillons de consacrer quelques minutes à la lecture de ces témoignages - vous ne le regretterez pas!
nous avons étè désus du chemin pour arrivé a la maison en plus ne parle pas le francais il avait indiqué qu'il savait la maison est trés chaude rien n'est equiper pour les chaleurs ventilateurs pas en état de bom fonctionement
[English translation courtesy of Easy Reserve]
We were disappointed by the access road. The owners do not speak French. The house is very hot and unfortunately fans were not functioning very well.
Parfait. Très bon accueil, endroit tout à fait conforme à l'annonce, très bien situé, région magnifique. Location fonctionnelle, bien équipée. A conseiller sans modération.
[English translation courtesy of Easy Reserve]
Perfect. Very welcoming place fully consistent with the ad, location, beautiful area. Functional rental, well equipped. To advise without hesitation.
C'est notre deuxieme sejour a la Casa Rossa et nous adorons toujours autant. Un cadre incroyable, perchée a flanc de coteaux au milieu des vignes et oliviers avec une vue imprenable. C'est magique. la maison, la terrasse, le jardin et la piscine sont très agréables. Nos 4 enfants étaient tres contents aussi. Nous avons testé aussi cette année le petit restaurant de Pieve, tres sympa.
This was our second stay at Casa Rossa with our 4 children. It was really Great. The house and surroundings are beautiful and the host is very kind.
[English translation courtesy of Easy Reserve]
This is our second stay at Casa Rossa and we still love it so much. An incredible setting, perched on a hillside among vineyards and olive groves with breathtaking views. It is magic. The house, the terrace, the garden and the pool are very nice. Our 4 children were very happy, too. We also tested this year the small restaurant of Pieve, very nice.
We love this place so much. My husband and I have taken our 3 children here for the last 2 years and have booked again for next year. It's wonderfully situated, a beautiful house with beautiful hosts and we find it so relaxing. Perfect
Whilst the villa is very beautiful and the pool lovely, I was immensely disappointed in the services available at Scerfio. To charge such a sum of money means that clients expect certain facilities.
i) We arrived on 5/9 in extreme temperatures. The villa had not been aired and was consequently extremely hot.
ii) there were no fans in the accommodation at all to help sleep. Brita, the very kind manager, lent us her personal fan the next day and we asked for three more, one for each bedroom. These did not arrive for a week.
iii) None of the mosquito nets were in good condition or shut properly.
iv) The standard of cleaning was not what one would expect for £4000+. The lavatory in the sitting room was dirty and all the loo brushes were absolutely filthy.
v) There were no complete sets of glasses or crockery.
vi) The cooking utensils were very basic and we had to ask for a kettle.
vii) A bic lighter was left out to light the cooker with which was hazardous.
viii) Two sun loungers were old and unusable.
ix) To leave no welcome pack of any sort is unacceptable for this class of villa. We had been to the supermarket prior to arriving. I would at least have expected there to be bottled water. There was nothing apart from 2 dishwasher tablets.
x) I was expecting the villa to be cleaned and the beds made at the end of the first week but sheets were simply left outside for us to change.
As a family, we had a good holiday but for the price I was certainly expecting the above to be covered. To have to spend the first week on the telephone chasing fans in extraordinarily high temperatures was a complete pain. My children were very supportive of me but there is no doubt that we felt very let down for all the above reasons. Ideally, I would like the owner to offer some form of compensation but judging from the way he dealt with us I know that is unlikely.
On the positive side, I was very impressed with the efficiency of Easy Reserve. I look forward to hearing your response to this email.
Caroline Landers
We spent a wonderful week at Case Sant'anna! The property is newly and beautifully restored and is comfortable and charming. We were a group of 18 and enjoyed cooking every evening and enjoying the pool, ping pong and side trips to Cortona and Arezzo by day. Great for all ages. Highly recommended.
Stayed for a week in early August 2017. We are a rather big family (6) but the unit was well-equiped and very spacious. The owners were extremely helpful and welcoming. The outdoor area was nice with a big swimming pool. We can only recommend the place - it is definitely value for money.
The ground floor apartments have their terrace attached, but the first floor appartments have to share a separate terrace at some distance. So be carefull to book a ground floor apartment is you want to enjoy outside eating.
